Privacy policy

Cortex Helix Field Academy Limited is the data controller for personal information collected through sense-archwayway.click and related clinic administration.

What we collect

When you enquire or book, we may collect your name, email address, phone number, preferred clinic, instrument interest, and message content. Server logs may include IP address and basic browser data.

Purpose and legal basis

We use this information to respond to enquiries, schedule clinics, send session preparation notes, and meet accounting or legal obligations. We process data because you request a service, because we have a legitimate interest in operating the academy safely, or where law requires retention.

Retention

Enquiry records are kept up to 24 months after the last correspondence unless a longer period is required for a completed booking, invoice, or dispute. Cookie preference storage is described on our cookies page.

Sharing

We do not sell personal data. We may share information with hosting providers, email delivery services, or professional advisers bound to confidentiality, and with authorities when required by Hong Kong law.

International transfers

If a processor stores data outside Hong Kong, we seek appropriate safeguards such as contractual clauses and limit the data to what the service needs.

Your rights

Subject to applicable law, you may request access, correction, or deletion of personal data we hold, or object to certain processing. Contact info@sense-archwayway.click. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Contact

Cortex Helix Field Academy Limited · Harbour City, 3-27 Canton Rd, Tsim Sha Tsui, Hong Kong · info@sense-archwayway.click · +852 2118 8666